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Privacy Policy

RedTrex Technologies values your privacy. Here's exactly what we collect, why, and how we keep it safe.

Last updated: June 24, 2026

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You. We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation & Definitions

Words with a capitalised initial letter have meanings defined below. These definitions apply whether they appear in singular or plural form.

  • Company — RedTrex Technologies (also referred to as "We", "Us", or "Our").
  • You — the individual or legal entity accessing or using the Service.
  • Website — RedTrex Technologies, accessible from www.redtrex.com.lk.
  • Service — the Website.
  • Personal Data — any information that relates to an identified or identifiable individual.

Information We Collect

While using Our Service, We may ask You to provide personally identifiable information, which may include but is not limited to:

  • First name and last name
  • Email address
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Payment and billing information (we do not store payment card details)
  • Cookies and similar tracking technologies

How We Use Information

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor its usage.
  • For the performance of a contract — the development, compliance, and undertaking of the purchase contract for products or services You have purchased.
  • To contact You by email, telephone, SMS, or other electronic communication regarding updates or informative communications related to our services.
  • To manage Your requests — to attend and manage Your requests to Us.
  • To improve our website, services, and product offerings.

Data Retention

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data under applicable laws), resolve disputes, and enforce our legal agreements and policies.

Data Protection

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.

Disclosure of Your Personal Data

We do not sell, trade, or rent your personal information to third parties. Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Cookies & Tracking Technologies

We use Cookies and similar tracking technologies (beacons, tags, and scripts) to track activity on Our Service and store certain information. This helps us improve and analyse Our Service. You can manage or disable cookies through your browser settings.

Children's Privacy

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under 18. If You are a parent or guardian and are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under 18 without verification of parental consent, We take steps to remove that information from Our servers.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. Continued use of our website after changes are posted constitutes your acceptance of those changes.

Contact Us

For questions regarding this Privacy Policy, contact us at support@redtrex.com.lk or +94 71 262 2012.

Have a privacy concern?

We respond to data requests within 48 hours.

Reach Out